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Send details and we will get back quickly with guidance or a fix.
mynetpaykenya@gmail.comContact Mpesa Calculator
Get support, report a calculator issue, or discuss partnerships. We reply within one business day.
Send details and we will get back quickly with guidance or a fix.
mynetpaykenya@gmail.comShare the calculator, amount, and screenshot. We verify against official tariffs.
Report a bugEmbed the widget, co-market, or discuss data integrations built for Kenya.
View embed optionsWe use your details only to respond. No marketing emails. See our Privacy Policy.
FAQs
Quick answers on common requests. Need more? Send the form above.
No. We are independent and not affiliated with, endorsed by, or sponsored by Safaricom PLC. We publish sources and verify rates against official tariffs.
Include the calculator you used, the amount entered, the channel (USSD/app), and any screenshots. We compare against official tariff bands and update with a logged change.
We typically respond within one business day. Complex investigations may take longer, but we will keep you updated.
We update calculators after verifying official tariff updates and publish changes on the relevant calculator or guide pages.
No. Mpesa Calculator provides fee estimates only. We do not initiate transactions, handle payments, or issue refunds.
Yes. Use the snippet on the Embed page. It stays synced to the latest tariffs automatically.
No account is required to use the calculators. We keep data minimal and use analytics only to improve accuracy and performance. See our Privacy Policy and Cookie Policy.
We use your message only to respond to your request. We do not sell your data or use it for advertising.
Yes. Tell us the transaction type, limits, and source for the rates. We prioritize features based on demand and data availability.
Yes. We work with publishers and businesses on embeds, data integrations, and co-marketing. Use the form above and choose Partnership.
Check the calculators or FAQs while we review your message.