Privacy Policy

This page explains what information may be collected on Mpesa Calculator, how it may be used, and what the site is not designed to store.

Short version: Mpesa Calculator is an informational site. It does not need your M-PESA PIN or one-time passwords to show ordinary public fee calculations, and it is not intended to store sensitive transaction credentials.

Information We May Collect

The site may collect limited information that is common for ordinary websites, such as browser activity, page visits, device or browser type, and simple interaction signals through analytics or similar tools.

If you voluntarily submit a message through the contact form, the information you enter in that form may also be collected for the purpose of responding, reviewing a correction, or understanding the issue you reported.

Why Information May Be Collected

The site is not built around account creation, money movement, or regulated onboarding. In practice, the limited information that may be processed is mostly the kind of ordinary website data needed to understand which guides are useful, which pages may be broken, and whether a user-submitted correction or message needs follow-up.

That makes the privacy model here much narrower than the privacy model of a transaction platform. The site exists to explain M-PESA products and calculators, not to hold customer funds or operate an account relationship.

What We Do Not Intend to Collect

The site is not built to ask for your M-PESA PIN, OTP, secret codes, or other highly sensitive transaction credentials. You should never send that information through contact forms, browser prompts, or message fields on the site.

Important: Do not submit your M-PESA PIN, one-time password, or full confidential financial credentials through the site.

How Information May Be Used

  • to operate and improve site pages and calculators;
  • to understand which guides are useful and which pages need improvement;
  • to respond to feedback, corrections, or contact messages;
  • to maintain security, troubleshoot issues, or review broken links and user-reported problems.

Cookies and Browser Storage

The site may use cookies, local storage, or similar browser-based storage for functionality, analytics, and lightweight preference handling. For more detail, please review the separate Cookie Policy.

Third-Party Services

The site may use third-party services for analytics, advertising, fonts, or form handling. Those providers may process data under their own policies and technical practices.

If you use the contact form, the form submission is handled through a third-party form service rather than through a custom in-house messaging system.

How Long Data May Be Kept

Different types of data may exist for different periods depending on the tool involved. Browser-side storage may remain until you clear it, analytics providers may retain aggregated usage information under their own settings, and contact submissions may be kept long enough to review and respond to a message or correction request.

Where third-party tools are involved, their own retention practices also matter. If you are concerned about local browser storage, the most direct control remains your own browser settings and site-data clearing tools.

Data Security

Reasonable efforts are made to keep the site and its ordinary web functionality safe, but no internet service can promise absolute security. The most important privacy step a user can take is not sharing sensitive mobile-money credentials through general website forms or email-style messages.

Practical Privacy Rule

If a piece of information could let someone access your money, it should not be submitted through a normal website form.

That includes your M-PESA PIN, OTP, full confidential bank credentials, or similar secrets. If you need account-specific help, the right path is the relevant official service channel rather than a general site message.

Your Choices

You can reduce or control browser-side data in several ways:

  • clear cookies and local storage through your browser settings;
  • block certain cookies or third-party scripts where your browser allows it;
  • choose not to submit optional information through contact forms.

Policy Updates

This privacy policy may be updated if site features, tools, or legal wording changes. The most recent published version of this page is the version that applies going forward.